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legal50016 2016 scott co dispute resolution award winning law firm Law Society Winner 2016

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Gail Downes

Operations Director

Email gail.downes@mbmcommercial.co.uk

Gail is the firm’s Operations Director and takes a lead role in business planning and the running of the business.

Gail has over 19 years’ experience of working in professional services, of which 16 have been in the legal sector. She was head of MBM Commercial’s marketing function on a consultancy basis for eight years prior to joining the firm as the Operations Director in 2013.

Gail has a wide-ranging role and principal responsibilities include managing the firm’s marketing and human resource functions. Gail enjoys all aspects of marketing and communications, and she takes a pro-active role in the firm’s business development and events programme. Other responsibilities include strategy and business planning, recruitment, internal communications, regulation and compliance, credit control and client service.

Gail is a member of the Chartered Institute of Personnel and Development.

Personal biography

Gail lives in Perthshire and loves to be gardening, climbing hills or star gazing!