Head of Dispute Resolution, Cat MacLean, will serve on the independent panel to encourage discussions between the BBRS and SMEs.
We are proud to announce that Cat MacLean has been appointed to the SME Panel panel along with eight other members, all of whom have been nominated by the Chair of the SME Liaison Panel and approved by the BBRS’ Board. The SME Panel will advise the BBRS, but will not be involved in decision-making or in case assessment. The panel will focus on the key issues and changes to policy and practice that may be of relevance in the context of the BBRS’ operations.
The panel is chaired by Antony Townsend, a former Financial Regulators Complaints Commissioner, and serving alongside Cat other Panel members are:
You can read more about the panel members and mission here: https://thebbrs.org/about-us/sme-liaison-panel/