Dispute Resolution Blog

No one can tell the future, but at this time of year we can indulge in some crystal ball gazing!

This week BBC Radio programme You and Yours reported on an eye catching story “Luton man left shocked as his house is stolen”.

In March of this year, the Financial Ombudsman ordered an investment-based Crowdfunding platform to repay a customer his investment on the basis that they had not provided enough information surrounding the details of the investment. This article explores that decision and outlines what measures might be taken by a platform to prevent similar findings.

Online fraud has been on the rise for many years. The advent of lockdown and over a year of working from home has seen the volume of attacks increase by one third, bringing more opportunities for fraudsters to exploit security systems. In most cases, recovery from the fraudsters themselves is impossible.

We have recently focused on the potential for the tough economic road out of the pandemic to increase the volume of professional negligence claims. We now have a very timely decision from the Supreme Court attempting to clarify the legal basis for quantifying loss in such claims.